It sounds as though there could be an issue with the device you are using, but please feel free to call our team in case there’s a temporary problem with the payment facility. Someone will still be able to help you make a payment today, if you want to. Call 0345 075 0715 or go to contact us for other ways of getting in touch.
Nothing is happening when I select the ‘Make a payment’ button. How else can I pay my bill today?
Related Frequently Asked Questions
I want to pay my bill, how can I do this?
What should I do if I am having a technical problem with your mobile app?
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