If you’ve paid too much or too little of your water bill, and you’ve received a successful payment message or checked your bank statement to confirm the payment has gone out, give us a ring on 0345 075 0715 and we can talk through how to correct the amount.
I’ve paid the wrong amount on the App. What should I do?
Related Frequently Asked Questions
Why is my payment history wrong?
What should I do if I am having a technical problem with your mobile app?
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