Can I pay my bill using your mobile app?

Yes, you can pay your bill using our mobile app as soon as you’re registered. All you need to do is log in and select ‘make a payment’ which is shown under your current balance.

If you want to pay your current balance, please select ‘full amount’ followed by ‘make a payment’. You will then be able to enter your card details and process your payment. 

However, if you want to choose an amount to pay, please select ‘another amount’. This will display a keypad for you to enter the amount you wish to pay before clicking ‘make a payment’. You will then be able to enter your card details followed by ‘process payment’.

If you need further help, please contact our friendly team on 0345 075 0715

Related Frequently Asked Questions

Can I submit a meter reading using your mobile app?

You can submit your water meter readings using our mobile app as soon as you’re registered

How do I register for your mobile app?

You can download our mobile app from iTunes or Google Play depending on the type of phone you have.

Can I see my previous meter readings using your mobile app?

You can check your last 2 meter readings once you have logged into our mobile app.