Will I get a discount by paying by Direct Debit?

Yes, we will give you a £5 annual discount for paying your bill in this way. This reflects the reduced costs of serving customers who pay by this method, and to show our commitment to our customers by passing this reduction on to them. The reduction is shown on your bill.

If you register for My Account, you can set up a Direct Debit online at a time that suits you.

Still need further information or help? If so, please Contact us.

Related Frequently Asked Questions

What are the benefits of paying by Direct Debit?

Paying by Direct Debit means you can spread the cost of your bill across the year.

How do I set up a Direct Debit?

If you register for our My Account service, you can set up a Direct Debit online at a time that suits you.

Can I pay by Direct Debit if I have a water meter?

Yes, you can set up a Direct Debit whether you have a meter or not.