Why should I use the debit and credit card payment facility?

Debit and credit card payments are just one of many options available to you and you may find it a more convenient method if you usually pay your bill by cash or cheque. Please see our website for our full range of payment options.

If you register for My Account, you can make a card payment at a time that suits you. Our free online service also allows you to set up a Direct Debit, give us your meter reading, inform us you are moving and benefit from paperless billing.

Alternatively, if you would prefer not to register for My Account you can pay using our automated telephone payment service by calling 0800 980 6050, or online by completing this form.

Still need further information or help? Please Contact us.

Related Frequently Asked Questions

I want to pay my bill, how can I do this?

We have a wide range of payment options to suit all customers.

How do I set up a Direct Debit?

If you register for our My Account service, you can set up a Direct Debit online at a time that suits you.

How can I register for My Account?

You can register from the My Account home page.