Is VAT payable on my household bill?

You do not pay VAT on household water or wastewater charges.

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Related Frequently Asked Questions

Why are wastewater charges more than water charges?

Wastewater charges include taking away all your used water through our network of sewer pipes, cleaning and returning it to rivers and the sea.

How do I get a copy of my water bill?

You can get a copy of your water bill by logging in or registering for My Account.

How is my bill calculated?

The way we calculate your water bill will be based on whether or not you have a water meter.