I'm abroad, what number can I use to call you ?

You can call us on + 44 207 197 0197 (00 44 207 197 0197) if you are calling from abroad. 

You can also register for My Account which will allow you to manage your account online - you can check your balance, make a payment, give a meter reading, let us know you’re moving and register for paperless billing.

Still need further information or help? Please Contact us.

Related Frequently Asked Questions

What are your opening hours?

Our water and wastewater emergencies call centre is open 24 hours a day, 7 days a week. The phone number is 0345 672 3723.

How can I register for My Account?

You can register from the My Account home page.

What is your email address?

Please use this link to email us. Please make sure you fill in all boxes to help us deal with your enquiry as quickly as possible.