I have a family member who is critically ill, can you help?

If you are, or know someone who is, critically ill, our Priority Services are free and registering means that we can offer extra support designed around individual needs.

You do not have to be the named bill payer in the household to register, as our Priority Services are available to all our customers who live in the North West.

It’s easy to register for our Priority Services online or call our team on 0345 072 6093; text relay: dial 18001 followed by 0345 072 6093;