If you register for our My Account service, you can set up a Direct Debit online at a time that suits you.
My Account also allows you to sign up for paperless billing so that you can access your bills online. Click here to access or register for My Account.

Alternatively, you can call us on the numbers shown below:

• 0345 672 2999 if you have a water meter
• 0345 672 2888 if you don't have a water meter

Lines are open Monday-Friday, from 8am-8pm, and Saturday from 8am-4pm, excluding bank holidays.

Still need further information or help? Please Contact us.