How do I remove a name from my bill?

One of the existing people named on your water bill will need to contact us to request any changes. If you've regsitered for My Account, you can remove names from your United Utilities account online in the 'My details' section.

Alternatively, you can call us on:

Lines are open Monday to Friday, from 8am-8pm, and Saturday from 8am-4pm, excluding bank holidays.

Still need further information or help? Please contact us.

Related Frequently Asked Questions

How can I register for My Account?

You can register from the My Account home page.

How do I get a copy of my water bill?

You can get a copy of your water bill by logging in or registering for My Account.

How do I add another name to show on the bill?

You can add another name to show on your bill by logging in or registering for My Account.