How do I change the name on my account?

The person who is currently named on the bill will need to call us to request this change.

Please phone us on the numbers shown below:

We are open Monday-Friday, from 8am-8pm, and Saturday from 8am-4pm, excluding bank holidays.

Still need further information or help? Please Contact us.


Related Frequently Asked Questions

How do I add another name to show on the bill?

If you log in or register for My Account you can add your partner's name to show on your bill online.

How do I get a copy of my water bill?

Please call us on the numbers shown below to request a copy of your bill:

How can I register for My Account?

You can register from the My Account home page.