How do I change my bank details on my Direct Debit?

If your bank details have changed and you need to adjust your Direct Debit arrangement, please call us on:

Lines are open Monday-Friday from 8am-8pm, and Saturday from 8am-4pm, excluding bank holidays.

Related Frequently Asked Questions

Can I change or decide what date I pay my Direct Debit on?

Yes, it's easy to amend your Direct Debit.

Can I amend my payment plan?

Yes, it's easy to amend your payment plan.

My Direct Debit payment wasn't paid by my bank, what should I do?

If you have a monthly or 4 weekly Direct Debit and we don't receive your payment on the date it was due we'll attempt to take your payment the following working day.