How can I find my account balance?

Here are two easy ways to find your account balance.

  1. Register for My Account, our free online service that enables you to view your account 24-hours-a-day, as well as pay your bill, set up a Direct Debit, give a water meter reading or choose paperless billing.
  2. Call our 24-hour automated balance enquiry line on 0800 980 6050. Please have your customer account number handy (you can find this at the top of your water bill).

Still need further information or help? Please Contact us.

Related Frequently Asked Questions

How can I register for My Account?

You can register from the My Account home page.

How do I get a copy of my water bill?

Please call us on the numbers shown below to request a copy of your bill:

Can you email my bills to me?

Yes, all you have to do is register for our My Account service and choose paperless billing