Can I pay by Direct Debit if I have a water meter?

Yes, you can set up a Direct Debit whether you have a meter or not. By setting up a Direct Debit you save £5 off your bill each year, you can pay on a day of the month to suit you, it saves you time and you are protected under the Direct Debit guarantee scheme.

If you register for My Account you can set up a Direct Debit online at a time that suits you. My Account also allows you to sign up for paperless billing so that you can access your bills online.

Still need further information or help? Please Contact us.

Related Frequently Asked Questions

How do I set up a Direct Debit?

If you register for our My Account service, you can set up a Direct Debit online at a time that suits you.

How can I pay my bills if I have a water meter?

We offer a range of flexible ways for you to pay your bills.

I have a meter and pay by Direct Debit, if my water usage changes how do you work out my payments?

When we first set up your Direct Debit, we look at your previous meter readings to estimate how much water you typically use in a year.