Can I contact you free of charge?

There are lots of ways you can get in touch with us for free.

If you want to make a payment or check your account balance by phone, just call our free number: 0800 980 6050.

And with My Account you can check your balance, make a payment, submit a meter reading and get paperless bills. It doesn't cost a penny to register, but it could make keeping track of your water account much easier.

Or why not ask us to ring you through our Request a call back service?

If you need another way to get in touch with us, you can find it in Contact us.