Get winterwise

How to deal with frozen pipes

This short video shows you how to lag your pipes, and thaw them out if they freeze this winter.

snowflakeAs the temperature begins to fall, it’s time to wrap up your home nice and snug. To help you enjoy a carefree winter, follow our 3 easy steps to protect your home from the cold, and get ready for whatever winter throws at you.

Wrap up your pipes as well as yourselves

Wrap your pipes with lagging to prevent them from freezing (or even bursting) this winter. Pay extra attention to the pipes in the garage, loft, or those outside your home, as these are the ones most likely to freeze when the temperature drops. Your local DIY store should have everything you need; just remember to use waterproof lagging for any outdoor pipes.

Pipe lagging is cheap and easy to fit. So you can be ready for winter in no time!

Find your stop tap and check that it works

Your stop tap controls the flow of water into your home. It’s usually found under the kitchen sink, or sometimes in the cellar or garage. It’s handy to know where it is so you can turn the water off quickly if your pipes freeze or burst.

Found it? Make sure your stop tap is working. It's also worth checking if your household insurance covers burst pipes.

Keep snug with your heating on

Keeping your central heating on low during a cold spell will prevent your pipes from freezing. Make sure the heating comes on when you're away too, you don’t want to come back to a flooded home after a relaxing winter break.

Lots of modern boilers have a frost setting.
Handy for preventing frozen pipes when your central heating is not in full use.

Read more about protecting your pipes.

And if the worst does happen and you have a burst pipe following a cold snap, follow our tips about what to do.


How to find your stop tap

A stop tap or stop cock controls the supply of water entering your home. It's important that you know where it is and that you can easily turn it off and on. If you ever have a leak in your internal pipework you'll need to shut your water supply off quickly