West Cumbria - making changes to your tap water

Following the continued dry spell, we’ve written to customers in some parts of West Cumbria to let them know about changes we’re planning to make to their tap water. If you’ve not received a letter from us then you’re not affected by any changes.

From 14 July, over a period of two weeks, we will gradually increase the amount of hard water from boreholes to your tap water. More information and answers to some commonly asked questions can be found here (PDF 268KB opens in new window).

We're also keen to hear your views on our proposed changes. If you have a few minutes to spare, please provide your feedback below, it will help us to improve our future updates.