We're constantly working to improve the supply and quality of your water so you continue to receive clean, fresh water for your morning shower and to enjoy a great cuppa.
Some of the pipes which supply water to almost 43,000 properties in the Carlisle area are over 90 years old. Over time natural mineral deposits have built up inside, although these deposits are not harmful, they can sometimes cause the water to become discoloured.
In February 2016 we started a £14 million investment programme to clean and refurbish over 32km of water pipes to improve the quality of water for customers in the Carlisle area. Our work will take around four years to complete and will be split across ten projects. The overview map indicates where we'll be working (PDF 477 KB opens in a new window).
We'll be using a variety of methods which will include:
- Inserting new durable pipe into the existing cast iron water main
- Constructing completely new sections of pipe to replace the existing water main
Overnight work
Once our team have replaced the larger pipes, we'll then start to clean the smaller pipe network. This work often takes place at night when there is less demand for water and involves using high pressure water jetting to flush the pipes and remove any mineral deposits.
This element of work is temporarily on hold.
We use equipment that will generate noise, however our teams will do all they can to ensure any disruption is kept to an absolute minimum. Before we start the work in your area we'll send a card to let you know when this work will begin.