100,000 Customers say, “Thank you”Nicola Trevor was given excellent service by Sue King at United Utilities. “Sue was ever so helpful, a real asset to your company. She replied to my email regarding a possible issue with a sewage pipe running through our proposed property. Sue really put our minds at rest and gave us outstanding service. Brilliant!!”20/03/2018 13:31
International Women's Day 2018Today we celebrate International Women’s Day #IWD and the progress being made in gender parity. Now, more than ever, there's a strong call-to-action to press forward and press for progress #PressforProgress motivating and uniting colleagues and whole communities to think, act and be gender inclusive.08/03/2018 09:43
Taking a peak behind the scenes at Anchorsholme ParkOver 120 interested local residents along with local councillors and Paul Maynard MP took the opportunity to take a peak behind the scenes to see first-hand how United Utilities project at Anchorsholme Park is progressing.02/03/2018 15:36
United Utilities withdraws support for zip wire plansFollowing the publication of the Lake District National Park Authority’s draft report on the plans originally proposed by Treetop Trek, United Utilities has withdrawn its support for the zip wire proposals at Thirlmere.01/03/2018 16:14
Breaking down the barriers to new ideas in the water industryWater companies are being challenged to push the boundaries of ‘business as usual’ when they submit their business plans for the next five years from 2020. If services are to improve and efficiencies are to be made we will need to do things differently. 05/02/2018 09:48
Contract awarded for Europe’s largest Nereda PlantInstallation of Nerada technology, an innovative treatment process using granular biomass is already being installed at three of United Utilities wastewater treatment plants in the North West. And the company has just awarded a contract which will see Europe’s largest purpose built Nereda process plant built at its Blackburn wastewater treatment works.26/01/2018 11:26
Water company leads the way in helping customers out of debtUnited Utilities launches two new financial support schemes for customers struggling to pay their water bills. The news will be announced at the company's Affordability Summit, held today (15 January) in Liverpool and attended by organisations from across the North West who support householders in challenging circumstances. 15/01/2018 09:29
The biggest asset we haveOur business and the environment go hand in hand. That’s why protecting and enhancing it is a key commitment for us. It’s a responsibility we take seriously and we were especially pleased when the Environment Agency awarded us four stars for our environmental performance in 2017. 11/01/2018 15:05
Meeting the markThe importance of sustainability and social purpose for brands is growing and will continue to grow over the coming years. It plays a big role in consumer choice and also in talent attraction. Telling the brand story around sustainability and social purpose isn’t just the job of our communications and marketing teams, it needs to be lived through the business in how we operate and behave.03/01/2018 12:03
New year, new job opportunitiesThe North Wests only FTSE100 company United Utilities is again hosting a major apprenticeship event on Thursday, 25 January 2018 at The Centre, Birchwood Park, between 6pm and 9pm.19/12/2017 15:51
Largest Nereda plant in the UK will be operational next yearAfter several years of intensive trials United Utilities is readying three wastewater treatment plants to use innovative technology.
Kendal, Morecambe and Failsworth works will be the first treatment plants to use the revolutionary Nereda technology within United Utilities portfolio, with more sites identified.
Making the right choice – toilet or bin?Wipes make up to 93% of material causing sewer blockages, according to a study by Water UK.
There are 300,000 sewage blockages in the UK every year at a cost of £100 million, according to the study by the trade body for water companies.
Southport Eco-centre garden shows how to slow the flowVisitors to Southport Eco-centre will experience a modified garden space, demonstrating ideas on how to manage rainwater and reduce the impact of surface water.
The garden was designed as part of United Utilities CEO challenge, which tasks current graduates in the company to develop new innovative approaches to existing business problems.20/11/2017 15:10
Vlogging sensations need your voteStudents from five high schools across the region are in with a chance of getting their hands on £250 PC vouchers and a further £1,000 donation for their school.
United Utilities set-up a vlogging competition, to spread the word that wipes are bad news for loos.15/11/2017 11:21
10 water efficiency tips that can save you moneyIf you need a little help to lower your household bills, reducing the amount of water you use is a good place to start. To give you a few ideas we’ve picked out 10 tips that will help you save water and money if you have a water meter.02/11/2017 13:55
United Utilities taps into the fountain of youthUnited Utilities has announced it is joining forces with Youth Focus North West to gain a better understanding of the issues that interest its future customers and to bring the voice of youth into its business.02/11/2017 11:45
Fatbergs haunting the sewer networkFatbergs are not natural, they form when fat, oil and grease (FOG), poured down drains, coagulates around unflushable items like wet wipes and nappies that have been flushed down the toilet, instead of being thrown in the bin.01/11/2017 15:45
Last call for Vlogging sensation to help wipe it outOne new YouTube vlogging sensation will get their hands on £250 PC World vouchers, earn their school a £1,000 donation and become one of United Utilities youth ambassadors.
The mission, is to create a two minute video blog to appeal to young people and spread the word that wipes are bad news for loos.13/10/2017 11:12
Conclusion of court hearing following 2015 cryptosporidium incidentUnited Utilities announces that the court hearing in relation to the 2015 cryptosporidium incident has concluded. In early August 2015, routine water quality sampling at Franklaw water treatment works in Lancashire uncovered traces of cryptosporidium - a microscopic bug which exists widely in nature. As a precaution, the company issued advice to 300,000 homes and businesses in Blackpool, Chorley, Fylde, Preston, South Ribble and Wyre to boil their water before using it. 10/10/2017 15:21
An insight to National Inclusion Week - GENEqMost of us know and understand the importance of diversity in the workplace. We have seen the numbers….. Not only do more diverse companies do better, but less diverse companies actually perform worse than average. There is a lot in it for the individual too, with increased job satisfaction and better career prospects.27/09/2017 16:32
United with PrideI am so excited to be representing United Utilities at Manchester Pride this bank holiday weekend. As a member of Identity, the LGBT+ network at the company, it means a lot that United Utilities is willing to sponsor our float for the parade and throw its weight behind supporting us as a group.24/08/2017 13:47
West Cumbria residents to get softer water blendThe decision was made at a meeting between United Utilities, Copeland MP Trudy Harrison, Mike Starkie the Mayor of Copeland Council, the Environment Agency, the Drinking Water Inspectorate and DEFRA. 22/08/2017 15:00
Edge Lane to reopenFollowing the appearance of a huge hole which closed part of Edge Lane, at the end of June. United Utilities has confirmed the road will be fully back open by 5pm today (Friday, August 11)11/08/2017 08:19
Customers immersed into water researchA group of consumers in Manchester have been dipping their toe into an innovative new kind of market research.
United Utilities has been giving a selection of its customers an “immersive” experience in a bid to understand the issues that are most important to them.25/07/2017 15:39
Inbound side of Edge Lane to openEngineers from United Utilities have managed to stabilise the city bound side of Edge Lane and with agreement from Liverpool City Council will lift the road closure currently in place from midnight on Friday, June 30 for traffic heading into Liverpool.29/06/2017 18:00
Students learn valuable lesson about a career in the water industry30 students from Beamont Collegiate Academy, Bridgewater High School and Sir Thomas Boteler in Warrington, who are part of the The Challenge Academy Trust converged on United Utilities head office to find out what a career in the water industry is all about.24/05/2017 02:00
Lambs killed in vicious dog attacks at BacupDog walkers are being urged to keep their pets under control in the countryside around Clough Bottom Reservoir, after a series of vicious canine attacks which have seen a number of lambs killed over the last month. 18/05/2017 10:17
Liverpool pipes get complete makeover after 150 yearsBack in 2007 and 2008, Huyton and Knowsley experienced two high profile bursts on the water network, and since then engineers from United Utilities have been a regular presence above and below ground in the area replacing huge water pipes which have been 10/05/2017 00:00
The Great Farm Challenge 2017, North West finalAgricultural students from three colleges across the North West have showcased what changes they would make to a working farm with the aim of helping to improve water quality.30/03/2017 00:00
Davyhulme community orchard takes shapeChildren from two Davyhulme schools have shown they have spade-loads of community spirit – by planting a new community orchard at Broadway Park.29/03/2017 00:00
St Helens water supplies restoredUnited Utilities is thanking residents in St Helens for their patience after water supplies were restored overnight.16/03/2017 00:00
Update on St Helens water suppliesWater tankers are pumping into the mains in St Helens while engineers carry out repairs on a water main which burst on Wednesday afternoon.15/03/2017 00:00
Apprentices to give something back to local communityUnited Utilities current crop of apprentices, are celebrating the 10th National Apprenticeship Week (NAW2017) which runs from Monday, March 6 to 10 March by volunteering to give something back to locally based community groups, schools and charities acros06/03/2017 00:00
The Great Farm challenge 2017Agricultural students from three colleges across the North West are being put through their paces to review farming practices to help improve water quality.14/02/2017 00:00
Central Manchester sewer to get makeoverA Victorian sewer in central Manchester is getting a makeover to help it cope with Manchester’s growing population and keep it working for decades to come26/01/2017 00:00
Sewer pipe plans still in the pipelineWater company United Utilities has confirmed plans for a £9m project to boost the water quality in Rostherne Mere have not been put on hold.23/01/2017 00:00
Dye me a riverFollowing concerns raised by some people taking a leisurely walk around Rivacre Valley, close to Ellesmere Port after they spotted the watercourse had turned green, United Utilities quickly stepped in to put minds at ease and clarified the situation.18/01/2017 00:00
Bringing warmth with funding awardGroups working to bring a little warmth into their communities are being recognised through a new fund from United Utilities18/01/2017 00:00
Thundersnow and blizzards to hit North West"Thundersnow" and blizzards could sweep away the UK's mild weather as an Arctic cold spell blowing in from the north looks set to cause temperatures to tumble10/01/2017 00:00
New Year, new apprentice opportunitiesStudents thinking about employment opportunities in the New Year are being advised not to miss out on the Warrington Apprenticeship and Jobs Fair09/01/2017 00:00