YourVoice updates and meeting minutes

The YourVoice panel meets regularly and their agenda and minutes can be found below.

Reporting on United Utilities' performance

Every three months, the panel receives and reviews progress reports from the company against its customer promises, and the outcomes for customers that those promises are based on.

The panel understands how important it is for all those who live and work in the North West to be able to see easily how their company is performing. The panel's reflections on the year's performance (PDF 43KB opens in new window) and the summary of the company's performance (PDF 32MB opens in new window) have therefore both received a Plain English mark for clarity

Agenda and minutes from YourVoice meetings

The agenda and minutes from each meeting will be added here as they become available:

Date  Agenda Meeting notes 
21 July 2021 Agenda (PDF 496 KB opens in a new window) Meeting notes (PDF 576 KB opens in a new window)
22 April 2021 Agenda (PDF 342 KB opens in a new window) Meeting notes 22 April 2021 (PDF 528 KB opens in a new window)
13 January 2021 Agenda (PDF 276 KB opens in a new window) Meeting notes 13 January 2021 (PDF 533 KB opens in a new window)
8 October 2020 Agenda (PDF 291 KB opens in a new window) Meeting notes 8 October 2020 (PDF 424 KB opens in a new window)
21 July 2020 Agenda (PDF 627 KB opens in a new window) Meeting notes 21 July 2020 (PDF 525 KB opens in a new window)
14 January 2020 Agenda (PDF 981 KB opens in a new window) Meeting notes 14 January 2020 (PDF 511 KB opens in a new window)
14 October 2019 Agenda (PDF 647KB opens in a new window) Meeting notes 14 October (PDF 539KB opens in a new window)
23 July 2019 Agenda (PDF 810KB opens in a new window) Meeting notes 23 July (PDF 541KB opens in a new window)
7 February 2019 Agenda (PDF 372KB opens in new window) Meeting notes 7 February (PDF 296KB opens in new window)
7 November 2018 Agenda (PDF 386KB opens in new window) Meeting notes 7 November (PDF 296KB opens in new window)
9 August 2018 Agenda (PDF 240KB opens in new window) Meeting notes 9 August (PDF 290KB opens in new window)
12 July 2018 Agenda (PDF 571KB opens in new window) Meeting notes 12 July (PDF 411KB opens in new window)
14 June 2018 Agenda (PDF 118KB opens in new window) Meeting notes 14 June (PDF 527KB opens in new window)
17 April 2018 Agenda (PDF 85KB opens in new window) Meeting notes 17 April (PDF 109KB opens in new window)
7 February 2018 Agenda (PDF 420KB opens in new window) Meeting notes 7 February (PDF 110KB opens in new window)
6 December 2017 Agenda (PDF 322KB opens in new window) Meeting notes 6 December (PDF 418KB opens in new window)
7 September 2017 Agenda (PDF 325 KB opens in new window)  Meeting notes 7 September (PDF 419KB opens in new window)
8 June 2017 Agenda (PDF 340 KB opens in new window) Meeting notes 8 June 2017 (PDF 298 KB opens in new window)
9 March 2017 Agenda (PDF 324 KB opens in new window) Meeting notes 9 March 2017 (PDF 290 KB opens in new window)
16 December 2016 Agenda (PDF 325 KB opens in new window) Meeting notes 16 December 2016 (PDF 295 KB opens in new window)
6 October 2016 Agenda (PDF 260 KB opens in new window) Meeting notes 6 October 2016 (PDF 296 KB opens in new window)
6 July 2016 Agenda (PDF 252 KB opens in new window) Meeting notes 6 July 2016 (PDF 320 KB opens in new window) 
2 June 2016 Agenda (PDF 238 KB opens in new window) Meeting notes 2 June 2016(PDF 287 KB opens in new window)
3 March 2016 Agenda (PDF 748 KB opens in new window) Meeting notes 3 March 2016 (PDF 302 KB opens in new window)
3 December 2015 Agenda (PDF 747 KB opens in new window) Meeting notes 3 December 2015 (PDF 288 KB opens in new window)
30 September 2015 Agenda (PDF 329 KB opens in new window) Meeting notes 30 September 2015 (PDF 273 KB opens in new window)