YourVoice Panel

Mrs Bernice Law


Mrs Bernice Law

Independent Member


Independent Chair of YourVoice panel


Bernice has worked in public service in the North West, mainly in Local Authorities for almost forty years, working latterly as the Chief Operating Officer and Deputy Chief Executive at the North West Development Agency. She was Chief Operating Officer for Liverpool Capital of Culture in 2008. Her most recent role was Operations Director at Liverpool Vision, the Mayor of Liverpool’s economic Development Company.

Bernice has held a number of non executive positions at Merseytravel, Marketing Cheshire and the Liverpool and Merseyside Theatres Trust.

Bernice is very active in the community. She is a school governor and has been a member of the Cheshire Advisory Committee which appointed Magistrates to the Cheshire bench.


Mr Andrew White


Mr Andrew White

Consumer Council for Water


Economic & Social Representative


Andrew is Senior Policy Manager for the Consumer Council for Water (CCW), the statutory body which represents the interests of Water and Sewerage customers in England and Wales.

He has more than 20 years’ experience of regulation and consumer representation within the UK Water Industry. During this time he has held positions with Ofwat, WaterVoice and CCW and worked closely with United Utilities and other water companies to help secure significant service and performance improvements for customers. He has led the work to represent the interest of the region’s customers at the last three price reviews.

Andrew has led CCW’s national work on Fair Charging and Affordability since 2006. In this role he has helped gain recognition for the need for water affordability to be addressed and influenced the policy response. His recent work on the implementation of the Governments guidance on social tariffs has led to the introduction of schemes that offer reduced bills to low income customers across England and Wales.

Andrew now heads up CCW’s social policy team which has responsibility for consumer protection, charges and tariffs, affordability, debt, customer vulnerability and business customers.


Richard Jarvis - YourVoice panel


Dr Richard Jarvis

Public Health England


Health Sector Representative


Dr Jarvis’s role is Consultant in Communicable Disease Control at Public Health England. As such, he prepares for and responds to incidents affecting the health of the public caused by infectious diseases and environmental hazards including chemicals, radiation and some physical hazards such as flooding, heatwaves and cold snaps.

His geographical patch is Cheshire and Merseyside and he has particular interests in waterborne illness, environmental hazards, the health effects of climate change and the health benefits of sustainable development.

Dr Jarvis was Head of the North West School of Public Health where he was responsible for the delivery of higher specialist training to 50 professionals wishing to become consultants in public health. He previously held office as Chairman of the Public Health Medicine Committee of the British Medical Association, with both medical professional and trade union functions.

He is Honorary Clinical Lecturer at Liverpool University, including teaching and examining on the Masters in Public Health course.


Damian Waters - YourVoice panel


Mr Damian Waters

Confederation of British Industry


Economic & Social Represenative


Damian was appointed Regional Director of CBI North West in January 2003 having previously been Assistant Director for the CBI North West and North Wales.

Damian studied Business and Finance at the North East Wales Institute of Higher Education and Lancashire Polytechnic between 1988 and 1991, obtaining first an HND and then a BA (Hons). He has worked as an accountant for an oil refining company and a production director for a manufacturing business in North Wales.

Damian is a member of the Nuclear Network North, the Centre for Global Eco-Innovation Advisory Board and a member of the Court of Governors of Lancaster University and The University of Manchester. For ten years he was Chair of Governors of Britain’s largest primary school. Damian is a Director of The Wild Media Foundation and a Trustee of The Cheshire Wildlife Trust and the People’s History Museum.


Alistair Maltby - YourVoice panel


Mr Alistair Maltby

The Rivers Trust


Environmental Representative


Alistair is The River Trust's Director for the North of England, the national umbrella body for the rivers trust movement, and has been working on community-led river restoration for 18 years. A Chartered Environmentalist and Fellow of the Institute of Fisheries Management, Alistair has played a leading role in a number of innovative community-led approaches to river catchment management in the West country, London and Cumbria. He was a founding trustee of the Association of Rivers Trusts, which went on to become The Rivers Trust.  

Alistair works closely with Defra Water and Fisheries directorates on integrated approaches to water and catchment management. This includes development and implementation of the new policy framework on Catchment-based Approach, and the EU LIFE Integrated Project for delivery of the NW River Basin Management Plan.  

Alistair was awarded a Churchill Fellowship in 2007 to study climate change resilience in river catchments.


Dr Tayo Adebowale - YourVoice panel


Dr Tayo Adebowale

North West Floods and Coastal Committee (Environment Agency)


Environmental Representative


Dr Adebowale is a Chartered Environmentalist, and Chartered Water and Environmental Manager, with over 30 years of experience. She provides independent advice to a wide range of clients under the trading name of Cirkadia.  She is the Environment Agency Appointed Member for Sustainability, on the North West Regional Flood and Coastal Committee.

Dr Adebowale has over 9 years’ experience as a Non-Executive Director within the public sector (Natural England, and the Forestry Commission), helping shape environmental policy and strategy. She is a member of the Design Council’s Cabe ‘Built Environment Expert (BEE)’ Panel.

Her portfolio includes environmental projects relating to strategy, policy, sustainable development and sustainable business management / green economy (including energy and resource efficiency), wastewater treatment, water quality and management, land management and regeneration, environmental impact assessments, academia, stakeholder dialogue and partnership building, and environmental auditing.


Allen Creedy - YourVoice panel


Mr Allen Creedy

Federation of Small Businesses


Economic & Social Represenative


Allen is the Chairman of the Water, Energy, Environment and Policy Unit for the Federation of Small Businesses, the UK’s largest business member organisation with more than 200,000 members.

Allen has more than 30 years’ experience of working at a senior level in local authorities, the European Commission and now as a consultant to the Water and Energy sectors.

Allen is a practising chartered town planner and environmentalist. He represented the FSB members’ interests at the last price review and is involved in designing the codes for practice and framework for 2017 water market liberalisation and ensuring that the views of small businesses are taken into account by regulators and water companies.


Keith Ashcroft - YourVoice panel


Keith Ashcroft

Environment Agency


Environmental Representative


Keith is a Deputy Director with the Environment Agency and Area Manager for Cumbria and Lancashire. He is an experienced senior environmental leader, leading a multi-disciplinary team of 400 environmental professionals delivering wide ranging environmental protection, regulation and improvement in North West England. He has provided strategic leadership of major incident response and recovery as well as sponsorship of major flood risk infrastructure development. He has extensive experience of environmental issues from environmental monitoring and planning, to regulation of major industry including chemical, waste, onshore oil and gas and nuclear sectors.

He currently contributes to national leadership in issues including waste regulation, improving fisheries, biodiversity, land and water quality, nuclear new build and onshore oil and gas. He has a strong record of effective partnership development including chairing NW River Basin Liaison Panel, strategic overview of environmental risk and opportunity in major regeneration and growth programmes including Media City and Cumbria and Lancashire Local Enterprise Partnerships.

His international experience includes supporting governance and capacity development including work in South Africa, Nigeria and Madagascar as well as nuclear regulation in France and Belgium.


Dave Thompson MBE


Mr Dave Thompson MBE

Warrington Disability Partnership


Economic and Social representative




Dave has been a member of the YourVoice panel since early 2017, and he is also the chair of UU’s Customer Advisory Panel.

He is the founder and Chief Executive of the Warrington Disability Partnership, an internationally recognised user led organisation, employing nearly 50 staff and over 200 volunteers. The organisation provides 27 independent living services including two Independent Living Centres, Direct Payments Scheme, Shopmobility, Inclusive Sports, a number of Employment and Educational contracts, and an international aid project supplying recycled mobility and independent living equipment. For the past 27 years Dave and his team have organised the world's largest voluntary led pan-disability event, Disability Awareness Day, that is now celebrated worldwide.

Until April 2015, Dave worked as a senior manager in the NHS for 20 years, starting his career as a Disability Advisor and finishing as the Assistant Director of Inclusion. His responsibility was to lead on issues of equality & diversity, patient & public involvement and social inclusion.

In 2001, Dave received an MBE in recognition of his contribution to improving services for disabled people. In 2006, he was commissioned as a Deputy Lieutenant for Cheshire.


Steve Cullen


Mr Steve Cullen

CEO, Warrington Citizen's Advice Bureau


Economic and Social representative



Steve has worked in the voluntary sector for over twenty years and is currently the CEO of Warrington District CAB. In addition he has many years’ experience as a Trustee/Director of various charities and local companies. He is Vice Chair of the Warrington Partnership and a member of the Health and Wellbeing Board and of the Central Neighbourhood Board. He attends a number of other strategic partnership boards to provide evidence based intelligence on behalf of the many thousands of CAB service users. His field of work is information and advice at all levels, and he has a particular interest in social inclusion and tackling health inequalities.

Steve has been an active member of a number of governance bodies with CAB; the Third Sector Policy Group, the Commissioning Sub Group, the Compact sub group, and the Assembly Planning Group which meet regularly with elected members and senior public sector officers.

Steve regularly liaises and meets with Warrington Borough Council's Third Sector Team and reports back monthly to the CAB Network Hub.


Neil Cumberlidge


Mr Neil Cumberlidge

Independent Member


Independent secretary 



Neil is a Director of business consultancy, Neil Cumberlidge Associates, providing a range of tailored services to public, private and voluntary sector organisations, including supporting strategic business planning, policy development, enabling partnership working, high-level relationship management, report writing, as well as programme and project management.

Neil has been a Trustee of Deafness Support Network since 2012, and of its social enterprise, Positive Hearing, since 2015. He was chair of the Board of Groundwork, Cheshire, from 2013-2016.

In 2015, Neil was appointed to the Lake District National Park Authority, in recognition of his environmental and business skills and experience.

Prior to this, Neil was Director of Strategy, Planning & Partnerships at the Northwest Regional Development Agency.

Neil has held a number of other high level roles including Deputy Regional Director: Environment at Government Office for the North West, Environment & Agriculture Desk Officer at the Cabinet Office and Head of Policy with the Ministry of Agriculture, Fisheries and Food.

Neil is report writer for the panel, and provides secretarial and administrative support.


Bhupendra Mistry

Consumer Council for Water

Position: Economic Social Representative



Bhupendra took on the role of Local Consumer Advocate for the Consumer Council for Water in April 2015, the statutory consumer body for water & sewerage customers in England & Wales.

Bhupendra currently works with a range of public, private and third sector organisations across the U.K. providing specialist advice on all aspects of social inclusion and corporate social responsibility.

Bhupendra has served in senior positions in Central and Local Government in London, Birmingham and the North West of England. He was part of the Home Office team that led on a number of seminal reports during the aftermath of the civil disturbances in northern towns in 2001.

Bhupendra has served as a Board Member on a range of regional, national and international bodies namely; BBC World Service Trust (now BBC Media Action) for 12 years, Manchester Metropolitan University for 9 years, Carnegie (UK) Trust,  Harvest Housing Group, the Body Shop Foundation, Cedar Management Services Ltd and Fabrick Housing Group. 

Bhupendra is the Founder and Chairman of Kamla Foundation, a charity based in the UK helping vulnerable communities in India, develop their capacity to meet basic needs and creating solutions to poverty and injustice.

Previously Bhupendra sat on the Advisory Boards of the Home Office and the Cabinet Office, working closely with senior Civil Servants and Ministers, rolling out a nationwide program to help regional agencies develop protocols to strengthen civil society across the U.K.