Demo Day

The Innovation Lab allowed us to open our doors and collaborate with small, innovative companies to help tackle some key business challenges.

Watch this video to find out more about the process and what type of ideas are now being implemented into our business.

Time to reflect

Pitch Day

Go behind the scenes at our Innovation Lab pitch day.

Watch this video to hear from some of the 24 suppliers who took part and learn why we’re committed to bringing innovative ideas into our business.

Pitch Day Gallery

About our Innovation Lab

Utility Week Awards 2018

The 10-week programme provides successful applicants with the opportunity to test their solutions in a live environment, while gaining access to and building relationships with senior United Utilities executives, with the potential to lead to longer-term commercial partnerships.

This year we’re keen to hear from innovative companies with solutions to the different categories which are outlined here. Each category is focused on developing our Systems Thinking plans to better serve customers and ensure our colleagues have everything they need to deliver

Updates from the Innovation Lab

Image of the Innovation Lab Team and our finalists

Time to reflect

As we enter 2020 it’s time to reflect on Innovation Lab 2 and Demo Day. We spoke to Kieran Brocklebank, head of innovation at United Utilities, to find out how he’s found the process and what he’s looking forward to next.

Alec Kimble from Aqua Consultants

This week, we met up with Aqua Consultants to understand more about what they want to achieve over the 10 weeks.

This week, we met up with Alec Kimble, Technical Director at Aqua Consultants to understand more about what Aqua hopes to achieve over the 10 weeks

Nick James from  Neptune Solutions

We've sat down with Neptune Solutions to hear about how they’re finding the Lab so far.

We managed to find a quiet moment to sit down with Nick James from Neptune Solutions to hear about how they’re finding the Lab so far.

Image of VAPAR

Meet VAPAR, one of the companies joining the Innovation Lab

This week we met with Michelle Aguilar, CTO and Co-founder of VAPAR to find out more about their goals for the Lab and understanding how their solutions will benefit our customers.

Image of Neptune for our Innovation Lab

Innovation Lab - the halfway point

Midpoint provides a perfect opportunity to reflect on progress made as well as starting to look ahead to the end of the Programme culminating in Demo Day taking place in early December 2019.

CEO and Co-founder of Emu Analytics

We’re now into Week 5 of the United Utilities Innovation Lab!

This week we met up with Richard Vilton, CEO and Co-founder of Emu Analytics, to find out more about the team’s progress in the Lab and to understand what utilities innovation means to them.

Image of Fido

September 2019 saw the return of the United Utilities Innovation Lab!

We have once again joined forces with an international group of suppliers to develop and test new technologies with the potential to enhance our processes to better serve our customers.

Innovation Lab Finalists

United Utilities unveils eight new companies to join its Innovation Lab

Following the success of its first Innovation Lab, United Utilities has selected eight teams to join its second cohort.

Emagin logo

Making Waves: Meet Emagin and their AI tool, HARVI

Emagin, new to the UK, is a Canadian start-up which has developed an artificial intelligence system that helps facilitate decision-making within the water industry.

Typhon logo

Making Waves: Typhon tech could help slash cost of water treatment

A fledgling Cumbrian company whose bug-busting tech could help slash the cost of water treatment worldwide has won its first major contract - with its local water firm United Utilities

Datatecnics logo

Making Waves: How Datatecnics want to revolutionise the world of water

Datatecnics, a technology company based in Birmingham. “We’re a company who have set out to revolutionise global infrastructure markets” explains Suhayl Zulfiquar, the company’s Chief Operating Officer.

Innovation Centre

Breaking down the barriers to new ideas in the water industry

Our Head of Innovation, Kieran Brocklebank, shares his views on innovation in the water industry and the launch of our Innovation Lab 10 week programme.

About our partners

L Marks

L Marks are innovation specialists and early-stage investors. We work with some of the worlds’ best-known brands, including, BMW Group, Lloyd's of London, Arsenal F.C., and EDF Energy to identify the challenges in their business and create bespoke partnership and scouting projects.

Founded in 2012 by serial entrepreneur Stuart Marks, and led by Chief Executive, Daniel Saunders, L Marks builds bridges between corporates seeking to innovate and young companies looking to scale with disruptive tech and systemic guidance. We help nurture these opportunities for improvement into innovative solutions to sustain the future longevity of business. For further information, please visit