In order to support the open market we work with the industry to develop and issue Good Practice Guides for the most common processes, below shows how we currently comply with those processes.
RWG Good Practice Guide compliance
|Good Practice Guide||Full||Partial||Not||Comments|
|Leakage Allowance||Y||Some areas better than GPG|
|Planned Events||Y||We do intend to move to fully no date as yet|
|Return to Sewer||Y||Recent policy change in order to align|
|Gap Site Incentive||Y|
|Disconnection Non-payment||Y||Some areas better than GPG|