Site area charging (non-household measured customers)

Welcome to our site area charging section.

We appreciate that explaining water and wastewater charges is a complex topic. That is why we have split our information into separate sections to make it easier to read and understand.

We recommend that you read all sections below in the order shown so that you have a good understanding of the services you pay for prior to reading about site area charging.

Please note that site area charging only affects non-household customers.

• How do you calculate my water and wastewater bill?
• What is surface water and highway drainage?
• What is site area charging?
• How is my chargeable area measured?
• How can I reduce my water and wastewater bill?
• Your questions answered
• Contact us

Note:
If you receive a water bill from Yorkshire Water, Severn Trent Water, Northumbrian Water or Dee Valley Water, which includes wastewater charges from United Utilities, please read this.