How bills for households with meters are changing for 2018/2019

Metered bills are made up of a fixed standing charge and a volumetric charge. The volumetric charge depends on the amount of water that you use.

Changes in tariffs 2018/2019 (including inflation of 3.88%)

  2017/18  2018/19  Change %
Water standing charge 30.89 32.41 4.9%
Water volume charge per m3 1.780 1.867 4.9%
Sewerage standing charge 6.90 7.24 4.9%
Sewerage volume charge per m3 1.192 1.228 3.0%
Surface water and highway drainage
(rainwater removal)
97.07 101.92 5.0%


Example bill increases

  2017/18  2018/19  Change %  Change £
Bill for 50 m3/year                         283 296  4.5% 13
Bill for 85 m3/year (typical) 387 405 4.4% 17
Bill for 150 m3/year 581 606 4.3% 25


The diagram below shows the typical measured bill of £405 (2018/2019 prices) and how it is shared across the services we provide.

Every five years Ofwat, our regulators, sets price controls for how much revenue each company can recover from its customers. In 2014, Ofwat set price controls for 2015 to 2020.