How bills for households with meters are changing for 2017/2018

 

 Metered bills are made up of a fixed standing charge and a volumetric charge. The volumetric charge depends on the amount of water that you use.

Changes in charges 2017/2018 (including inflation of 2.19%)  

  Fixed charge Volumetric charge Bill for 60m3/year Bill for 160m3/year 2017/2018 average metered bill for 85m3/year Change in average metered bill
  % change % change % change % change £ £
Water -3.0 1.0 0.1 0.6 182 1

Sewerage

4.0 3.0 3.6 3.4 205 7
Combined 2.3 1.8 2.0 1.9 387 8

 

The diagram below shows the average measured bill of £387.00 (2017/2018 prices) and how it is shared across the services we provide.

 

Image showing average measured bill shared across serrvices provided

 

 

 

 

 

 

 

 

 

 

 

Every five years Ofwat, our regulator, sets price controls for how much each company can charge its customers. In 2014, Ofwat set price controls for 2015 to 2020.