Charges for community groups

Following the publication of the Flood and Water Management Act 2010, a concessionary scheme was introduced for community groups that experienced significant increases in their bills due to the introduction of site area charging.

Your premises will be eligible for our concessionary scheme if the principal use is as a:

  • Place of worship
  • Scout and guides hall
  • Sea cadets unit
  • Community amateur sports club
  • Village hall or community centre
  • Cemetery
  • Local Authority park

Customers accepted onto our concessionary scheme have their surface water and highway drainage wholesale charges capped at band 1, our lowest site area charge.

If you have previously completed an application form and have successfully met our criteria, you don't need to do anything. Your wholesale charges will continue to be based on band 1.

However, if you have not applied in previous years but would like to do so this year, please contact your retailer. If you successfully meet the eligibility criteria, your charges will be amended for the charging year in which the successful application is received (charges cannot be backdated).

Please note: places of worship and scout and guide halls are automatically transferred onto our concessionary scheme and do not have to complete an application form. However, if you believe you are not already on the scheme and being charged above band 1, please contact your retailer.


For 2017/2018, schools which fall within the scope of the following definition will be given a bill credit of 15% against wholesale surface water drainage and highway drainage charges;

An educational establishment which:

  • is used exclusively or nearly exclusively for delivering education and tuition of students for any or all of Key Stages 1 – 5 or equivalent; and also
  • has a playground facility attached.

The exception to this is the small number of schools that are currently charged on a band 1 for surface water drainage and highway drainage. These will continue to be charged band 1.

The 15% credit applies to charges for 2017/2018 only.