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Our standards of service
United Utilities provides daily water and wastewater services to seven million people. Around the clock, we provide water to our customers' taps. We also take ...
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Our complaints procedure
'Our standards of service'. You can download this booklet from our website unitedutilities.com/leaflets or by calling our 24-hour automated leaflet line on ...
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A simple guide to water pipes, drains and sewers
entitled 'Our standards of service'. You can download this booklet from our website unitedutilities.com/ leaflets or order it by calling our 24-hour automated ...
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Planning for the future
To maintain our standards of service and our network where we know there are weaknesses. More of our equipment requires more frequent replacement and ...
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Help for household customers with a meter (or an assessed charge ...
of interest: • Our standards of service. • A simple guide to pipes, drains and sewers. • Could you pay less with a water meter? • Testing household water meters ...