Password Scheme

You need to be sure that your home and personal security are safe at all times – which means being certain that doorstep callers really are who they say they are. To help you make sure that our employees are who they say they are, we offer a password scheme to help protect you against bogus callers.

The password will only be known to you and us, and it can be any word you like - up to a maximum of 12 characters long. When any of our employees visits you, ask them to give you the password before you let them in. If the person at your door gives you the wrong password or doesn’t know your password, don’t let them in!

Simply pick a password and fill in the secure form below to let us know you’d like us to use it if we visit you.

Register your password

1. United Utilities account number

   Account number part one Account number part two Account number part three

   
2. Title Required Please select... Mr Mrs Ms Miss Doctor
3. First name Required
4. Surname Required
5. Property name/number Required
6. Type of property

   House
   Flat/apartment
7. Flat number Required
8. Road/street name Required
9. Town/city
10. Postcode Required
11. Email

    We will send you a confirmation email with your password

12. Password Required