You need to be sure that your home and personal security are safe at all times – which means being certain that doorstep callers really are who they say they are. To help you make sure that our employees are who they say they are, we offer a password scheme to help protect you against bogus callers.
The password will only be known to you and us, and it can be any word between 6 and 12 characters long. When any of our employees visits you, ask them to give you the password before you let them in. If the person at your door gives you the wrong password or doesn’t know your password, don’t let them in!
Simply pick a password and fill in the secure form below to let us know you’d like us to use it if we visit you.
If you have provided a mobile number, we may text you to keep you up to date with your request.
We will send you a confirmation email with your password
Our free services for customers who need extra help arising from age, illness or infirmity can be tailored to your needs.
© United Utilities Group PLC 2013
Haweswater House, Lingley Mere Business Park, Lingley Green Avenue,
Great Sankey, Warrington,
Registered in England and Wales
Company number: 6559020