Ping It is a mobile payment service operated by Barclays, allowing you to pay your bill using your smartphone. You don’t have to bank with Barclays to use the service – visit Ping It for further info and to download the app. Once registered you can scan the QR code on your water bill and make a payment.
At your bank
You can pay at your own bank or building society. Just take your bill with you. You can pay by cash or with a cheque made payable to United Utilities Water Limited.
Please be aware that some banks and building societies will charge for this service.
Pay by debit or credit card
There are a number of options if you wish to pay by credit or debit card:
- phone our automated payments line on 0800 9 80 60 50;
- pay online;
- if you're already registered for My Account you can log into your account to make a card payment.
- you can also pay at your local Post Office using your debit card
Remember to have your account number to hand when paying by debit or credit card (you can find this on your water bill).
Important note: If you use your own internet banking service, standing order or BACS to pay your bill, you need to take action.
Our banking details have changed to:
NatWest Bank PLC
Sort code: 010917
Account number: 58933956
If you pay your bill using your own internet banking service, standing order or BACS, please take the appropriate action to amend your payment instruction as required.