My new home has a water meter, do I need to provide a reading?

When you first move into your new home, you will need to call us on 0345 026 7661 to let us know the date you moved into your new address and also provide your first meter reading. After this, we'll then read your water meter every 6 months. Or, you can submit your meter readings online via My Account.

Not sure how to read your meter? Find out here.

Still need further information or help? Please Contact us.