I have a mental illness, is extra help available?

If you have, or know someone who has, mental health issues, our Priority Services are free and registering means that we can offer extra support designed around individual needs.

You do not have to be the named bill payer in the household to register, as Priority Services are available to all our eligible customers who live in the North West.

It’s easy to register online for Priority Services; or you can phone our team on 0345 072 6093; text relay: dial 18001 followed by 0345 072 6093; or live chat with us by clicking on the orange box on the right.