I have a family member who has dementia. How can you help them?

If you know someone who has dementia, our Priority Services are free and registering means that we can offer extra support designed around individual needs.

You do not have to be the named bill payer in the household to register, as Priority Services are available to all our eligible customers who live in the North West.

It’s easy to register online for Priority Services, or you can call our team on 0345 072 6093; text relay: dial 18001 followed by 0345 072 6093; or live chat with us by clicking on the orange box on the right.