1. At home
  2. Extra services
  3. ExtraCare

ExtraCare

Our ExtraCare services are for customers who are older, poorly or with special needs.

It might be that you’re older and have limited mobility; perhaps you have sight or hearing problems; maybe you’re disabled or have learning difficulties – or have a serious medical condition that affects the way you live.

If you know of a family member, friend or neighbour that may appreciate extra care from us, let them know about the services on offer.

I want to register for ExtraCare

I want to register for ExtraCare

Apply online for our free services for customers who need extra help arising from age, illness or infirmity.

I'm worried about bogus callers

I'm worried about bogus callers

If you suspect one of our representatives at your door isn't who they say they are, call us on 0845 746 2200 to check their identity.

I need help managing my account

I need help managing my account

Let us know if you would prefer a family member or friend to receive your bills and talk to us on your behalf.

I want to register a password

I want to register a password

Our free password scheme will help protect you from bogus callers when there’s a knock at the door.