Extra services

Making your life easier, safer and more secure!

Turning a tap and enjoying fresh water; pulling a plug and getting rid of wastewater – these are day-to-day things you should be able to enjoy without a second thought. But sometimes, you need a little additional help with your water supply. From help paying bills to home emergencies, protection against bogus callers - or extra support if you’re older, poorly or infirm.

I want to register a password

I want to register a password

Our free password scheme will help protect you from bogus callers when there’s a knock at the door.

WaterSure

WaterSure

We provide financial assistance to household customers with a water meter who use large amounts of water for essential purposes.

ExtraCare

ExtraCare

Our free services for customers who need extra help arising from age, illness or infirmity can be tailored to your needs.

I need help managing my account

I need help managing my account

Let us know if you would prefer a family member or friend to receive your bills and talk to us on your behalf.