Turning a tap and enjoying fresh water; pulling a plug and getting rid of wastewater – these are day-to-day things you should be able to enjoy without a second thought. But sometimes, you need a little additional help with your water supply. From help paying bills to home emergencies, protection against bogus callers - or extra support if you’re older, poorly or infirm.
Our free password scheme will help protect you from bogus callers when there’s a knock at the door.
We provide financial assistance to household customers with a water meter who use large amounts of water for essential purposes.
Our free services for customers who need extra help arising from age, illness or infirmity can be tailored to your needs.
Let us know if you would prefer a family member or friend to receive your bills and talk to us on your behalf.
© United Utilities Group PLC 2012
Haweswater House, Lingley Mere Business Park, Lingley Green Avenue, Great Sankey, Warrington, WA5 3LW
Registered in England and Wales
Company number: 65559020