Low pressure or no water?

When you turn your taps on, you can expect your water pressure to have enough force and volume to easily fill a glass or kettle, for example.

If your water pressure has dropped so there's only a trickle coming out of the tap, or has gone off completely, don’t panic.

Here's what to check

• Check with your neighbours - If you're on a common supply pipe, check if your neighbours are carrying out any works on their property that may impact your water supply. 
• Do you have cold water but no hot water? - Check your cold water tap in your kitchen. If you've got cold water but not hot water you have an issue with your internal pipe work which a plumber should be able to help with. Find local tradesmen who can help. 
• Check your internal stop tap for an airlock in your pipes - Air blockages in pipes can cause a reduction in water pressure. Watch our short video below on how to release this.
• Check your house for leaks - If your neighbours aren't experiencing it's worth checking your house for any burst/leaking pipes which could cause a drop in pressure. Click here for our guide to locating household leaks.

Check your area for issues

If we've not posted any notice through your door about a temporary shut off, you should check your area on Up My Street for any disruptions to our network before reporting a problem with your water supply - We might already be working on a repair!

Did you know we manage water pressure to prevent leaks and burst on our pipes and protect you from unexpected costs? Click here to read more about pressure management.