Understanding my bill

How your bill is calculated

The amount we charge you for our services depends on whether or not you have a water meter. If you have a water meter, you'll pay for the amount of water you use and the amount we take away. If you don't have a water meter, we'll usually work out your charges based on the property's rateable value.

See a bit more about how we work with the water cycle to deliver great tap water and help you flush and forget.

Find out more about charges:

Part of your bill also funds improvements in the water network and the environment across the North West. Find out about Investment in your area


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