No water supply
If you have no water or your water pressure has dropped so there's only a trickle coming out of the tap, don’t panic. First, check whether your neighbours are affected too.
If they are, check that you haven’t received a shut off card from us because we are working on the water supply network in your area.
You can also check emergency work. If we have had a major water main burst which might be affecting your water supply there will be details in our Emergencies section.
If your neighbours are affected and you can’t find any evidence of planned works or emergencies, please call us on 0845 746 2200 and we’ll be on the case.
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