- Pay Your Bill About your bill, water meters, moving house...
- Emergencies Reporting issues and work info
- Ask us a question Search our database of frequently asked questions...
Longridge residents are set to get a quarter of a million pounds electricity upgrade to underground cables United Utilities has announced.
Residents in Leighton, Crewe will benefit from an improved water supply thanks to United Utilities.
United Utilities is carrying out a water mains replacement scheme in Wirral in the New Year.
A £740,000 scheme to boost electricity supplies is powering up in Penrith.
Customers in Rossendale are being urged to help preserve electricity supplies following the fire caused by a serious gas escape from a National Grid gas pipe on Monday morning.
Work by United Utilities to replace Manchester's Victorian water mains moves onto some of the city's main traffic routes in the New Year.
A new deal, confirmed yesterday by both Derby City Council and Derbyshire County Council, will see waste specialist firm United Utilities build and manage a new state-of-art "two-stage clean burn technology" treatment facility at Sinfin Lane.
Engineers expanding Carlisle's huge Victorian sewer network are getting ready for the critical next stage.
Water engineers have been back to school in Cumbria to give youngsters a lesson in safety.
Ellesmere Golf Club,Worsley is preparing for a challenging and attractive new layout of their Course in advance of a new water pipeline which United Utilities is to lay across part of the course in 2010.
A crucial bid has been launched to turn a patch of wasteland in Collyhurst into a groundbreaking 'natural' play space.
United Utilities' plans to revitalise its former training and conference centre site in Chorley and bring new jobs to the area have been approved by Chorley Borough Council.
Children from Bolton have given a magical Christmas present to their local neighbourhood, by breathing new life into a popular community area.
Residents in Cumbria are being invited to a public exhibition today (Thursday, December 11) to learn about a £10.4 million scheme to improve water quality in the Solway Firth.
Water company United Utilities has piped some extra festive cheer to the Seashell Trust - the North West's oldest charity for deaf children - by donating an 18 foot Christmas tree.
Congleton's water supply will soon be tasting better than ever thanks to United Utilities.
Christmas has come early for 15 vital community schemes across Carlisle - thanks to a festive cash boost from water giant United Utilities.
A Widnes sports club which has made crown green bowls trendy and accessible for young people is to receive a vital cash boost to improve its facilities.
An extensive United Utilities-led water supply improvement scheme in Warrington is making good progress.
Members of Stand Golf Club are celebrating a £130,000 makeover that will leave other clubs in the area "green" with envy.
After two years of tunneling under the streets of Barrow, United Utilities is finally putting the lid on a gigantic storm water tank at Ramsden Square - set to become the town's secret weapon in flood prevention.
Water giant United Utilities is sowing green shoots of recovery for a popular community park in Altrincham, by creating a stunning wildlife garden.
A relic of the North West's industrial heritage made her final journey yesterday as she headed for the centre of Manchester to go on display to the public.
Water company United Utilities has given an early Christmas present to a squadron of high flyers and a special care baby unit.
A major construction project at Royton Wastewater Treatment Works was the scene of a dramatic rescue - but there was no cause for alarm, as it was all part of a special exercise.
The next phase of a £1.9 million scheme to tackle the risk of sewer flooding in Audenshaw gets underway this week.
A Widnes sports club which has made crown green bowls trendy and accessible for young people is to receive a vital cash boost to improve its facilities.
United Utilities will be replacing old cast iron water pipes in the St George's Quay area of Lancaster from today (Monday Dec 1), to boost water quality and prevent bursts.
Specialist equipment ordered from Switzerland has been used to make improvements to a sewage treatment plant in Bosley near Macclesfield.
United Utilities is once again 'branching out' to support St Rocco's Hospice and the Warrington Peace Centre this Christmas.
A record £353 million of investment in the North West's water industry was highlighted by United Utilities today (Wednesday) at the announcement of its half-year financial results.
Half yearly financial report for the six months ended 30 September 2008
United Utilities is once again branching out to support East Cheshire Hospice's 'Light Up A Life' annual appeal.
Water giant United Utilities drafted in the help of Roman centurions this weekend, to guard a haul of ancient treasures.
Hardy volunteers from United Utilities swapped laptops for shovels, as they pitched in to restore woodland at the picturesque Stocks Reservoir near Slaidburn.
One of the key roads in Bolton will be closed overnight on Monday evening.
United Utilities engineers will be visiting customers in Sandbach next week to discuss a sewer improvement scheme.
A railway sleeper, false teeth, bullets, a motorbike, a wad of used bank notes and a dead dog are among a haul of astonishing items found in the sewer system by workers at United Utilities.
Students at the new Oakfield High School in Wigan will soon be able to relax in a tranquil sensory garden - thanks to help from water company United Utilities and environmental charity Groundwork.
A campaign by United Utilities to get more people switching to tap water has won a major national environmental award.
A rare Roman settlement has been unearthed near Penrith in Cumbria, shedding light on the life and times of the region's ancient settlers.
An astounding feat of Victorian engineering, described as a miniature 'Hoover dam' has got a makeover.
Improving sewer network at Bridge Court, Lytham
United Utilities are investing £140m across the region to improve local sewer networks, and prevent flooding of homes.
Following advice from water industry regulator Ofwat, United Utilities is introducing a new way of charging non-household customers for surface water and highways drainage.
We have started one of the biggest cleaning operations ever seen in the water industry, this section starts at Whittingham Lane and Cumeragh Lane.
Work starts on Monday (March 3rd) on a clean up of two massive storm water storage tanks underneath the Broomfield Road tourist car park in Blackpool.
Bentlea Road, Gisburn will be closed for 6-weeks from Monday 10th March, whilst United Utilities replace 100-year old cast iron water pipes under the road, with new modern blue plastic pipes.
United Utilities Integrated Alliance has beaten off hundreds of entries from across the globe to scoop a major national award for its ground-breaking achievements in engineering and design.
Residents in Great Sankey are being invited to come and see plans by United Utilities to tackle the problem of flooding from sewers.
An allotment site in Gorton is enjoying green shoots of recovery, thanks to the efforts of water giant United Utilities.
An amazing vanishing act has been performed at a secluded Cumbrian beauty spot.
United Utilities is preparing to deliver improvements to water supplies in Widnes.
Denise O'Donnell and Jackie Gibson are Customer Liaison Officers working for United Utilities and their job is to ensure that wherever essential gas works are taking place they keep residents and traders up to date with the progress of the work
Culcheth's businesses will soon be reaping the benefits of an improved water supply thanks to United Utilities.
Homes in the Northumberland village of Heddon on the Wall are set for a massive £200,000 boost to their gas supplies.
United Utilities will be undertaking a scheme at the end of October to improve the quality of Haydock's water supply.
A £7 million investment programme from United Utilities will deliver major improvements to an old cast-iron water pipe in Knowsley and Liverpool.
Homes in the Redcar area all are set for a massive £180,000 boost to their gas supplies.
An oat rolling machine at Bunbury Mill has been restored to its former glory in a joint venture between United Utilities and Bentley Motors Ltd.
A whopping £18 million is being invested to ensure toilets across Sale are flushed with success.
Gas workers went back to school to give youngsters near Filey a lesson in road works safety.
Residents in the Halton View area of Widnes can now enjoy a route to rural tranquility, thanks to the efforts of a hardy group of volunteers.
A 270 metre long 'sock' will be unravelled in Bolton this month - to help residents suffering from sewer flooding.
It's business as usual in Wigton town centre as the disruption caused by major gas works comes to an end.
When it comes to customer satisfaction, United Utilities call centre team is among the very best in the country, according to a major new national survey.
A charity event hosted by United Utilities has raised thousands of pounds for a local hospice.
United Utilities' £35 million water mains replacement scheme will soon be moving on to Slater Street.
Bikers, bird-watchers, babies and beetroot growers are among the lucky groups to receive a cash windfall from United Utilities.
Flookburgh's water supplies will soon be improved and more secure thanks to United Utilities.
Residents of Barnton will soon be tapping into an even better water supply thanks to United Utilities.
Thirty new employees have started work at the United Utilities call centre at Whitehaven this month - showing the town is bucking the current UK trend of job losses associated with the credit crunch.
United Utilities engineers will be replacing old water pipes in the Millbeck area of Keswick from next week.
A United Utilities-owned forest has played host to a Government-funded programme which aids youngsters in turning over a new leaf.
Sefton's water supplies will soon taste better than ever thanks to United Utilities.
United Utilities is getting set to carry out an extensive water supply improvement scheme in Warrington.
An elite car company has teamed up with United Utilities to encourage schoolchildren in Cheshire to study 19th century engineering techniques to help them understand modern technology.
Householders across Winwick, Burtonwood and Newton-le-Willows will soon be turning their taps on to even better drinking water thanks to United Utilities.
United Utilities Connections has been awarded a £3 million contract to provide electricity, gas and water infrastructure for a development of 200 homes and 10 commercial units in Chester.
The infrastructure services business of United Utilities has just completed a £430,000 contract to install a complex 2km gas infrastructure and service connections on a retail development in Derby.
Eighteen-thousand residents in Liverpool are benefiting from an improved drinking water network thanks to United Utilities.
Families in Tameside are being warned by United Utilities to be on their guard against bogus callers posing as employees from the "water board".
United Utilities is proud to be involved in this year's British Academy Festival of Science.
A scheme to tackle sewer flooding problems affecting a number of properties in Rainford is set to be unveiled thanks to United Utilities.
A new 'crack team' will make sure United Utilities follows environmental guidelines
Householders across Southport will soon be turning the tap on to even better drinking water supplies thanks to United Utilities.
A £10 million pipe scheme which has been snaking its way through the heart of rural Cheshire enters its second crucial phase this month
United Utilities' 'Tap into Water' campaign is dropping by at the Matthew Street Festival in Liverpool city centre this Bank Holiday weekend.
A scheme to tackle sewer flooding problems in Maryport is set to get under way by United Utilities.
Residents and businesses in Bromborough, Wirral are set to benefit from better water supplies thanks to United Utilities.
United Utilities is getting set to carry out sewer repair work in Hightown.
More than a thousand thirsty Wolves fans lapped up free pints of tap water this weekend courtesy of United Utilities
United Utilities' £35 million water mains replacement scheme in Liverpool city centre continues to progress.
We are investing £70 million to upgrade the Fylde's wastewater network.
High Legh's water supply will soon be better than ever thanks to United Utilities.
United Utilities' £850,000 scheme to tackle sewer flooding problems to properties on Wharton Road, Winsford is 'progressing well'.
Residents of Sutton Lane, Middlewich will soon be reaping the benefits of an improved water supply thanks to United Utilities.
Warrington Wolves have pledged their support to United Utilities' 'Tap into Water' campaign.
United Utilities is to donate an additional £2 million a year to its independent charitable trust which gives customers with serious financial problems a one-off chance to clear their debts.
Pupils at a Widnes school have put their artistic talents to good use by painting a stunning mural to adorn the canteen walls of the site cabins at United Utilities' Mersey Valley Processing Centre (MVPC) at Shell Green.
Wavertree's water supply will soon be better than ever thanks to United Utilities.
A steely-eyed heron, almost three metres tall, gazes silently out over Entwistle Reservoir.
United Utilities has won a major award for its achievements in developing more sustainable environmental technologies.
Gaynor Kenyon gave up all the comforts of her Frodsham home for a gruelling week in Zambia digging latrines to bring basic sanitation to a small village in the south of the country.
Two cycling chums are proving to be a tower of strength for children with special needs.
Plans are underway to build a major new aqueduct through the heart of the North West
An overseas volunteer group has helped Macclesfield Forest to 'take steps in the right direction'
Three-thousand residents in Padfield and Hadfield can get set to reap the benefits of an improved water supply thanks to United Utilities.
Warrington-based United Utilities is celebrating walking away with five prestigious awards at this year's Business in the Community Awards.
Plans are underway to build a major new aqueduct through the heart of the North West.
United Utilities is due to re-start a sewer improvement scheme in Southport.
Flooding of homes in Droylsden should soon be a thing of the past, thanks to work being done by United Utilities, and residents are being invited to come and see how the plans are shaping up.
United Utilities will be giving away tickets to this year's Summer Pops in Liverpool city centre on Wednesday, June 18.
United Utilities has celebrated reaching a magnificent working milestone by donating funds to a Wirral-based specialist cancer hospital.
Anfield's water supply will soon be better than ever thanks to United Utilities.
Residents in Wennington Road, Southport can be assured that water supplies will be maintained whilst United Utilities carry out vital mains replacement work.
United Utilities is replacing an old cast-iron water main in Manor Drive, Barnton, Northwich.
It is a huge engineering feat on a scale never before attempted by the industry.
A £35 million scheme by United Utilities to improve the quality of tap water for shops and businesses in Liverpool is progressing well. We are replacing a total of 537km of water pipes in the Liverpool area between 2005 and 2010.
United Utilities has celebrated reaching a working milestone by donating funds to a Runcorn hospice.
United Utilities is supporting a Macclesfield school to branch out into nature with their plans to build a 'living classroom'.
United Utilities' £700,000 scheme to tackle persistent sewer flooding problems to four homes in Rode Heath, Congleton is 'progressing well'.
Tap into the North West's excellent drinking water. That's the message from United Utilities (UU), the region's water giant, at the start of a major campaign to get people to think green and favour tap water over bottled.
United Utilities is offering full support to a school programme designed to motivate students to make a change in their lives.
One of Lancashire's most important archaeological finds for years has been uncovered during a pipeline project.
Over the next two years United Utilities is investing £8 million on Manchester's water network as part of our continuing commitment to improve services to our customers.
United Utilities is about to begin a £180,000 scheme to protect electricity supplies for businesses in Bolton town centre.
A 'safety first' scheme developed by United Utilities has raised funds for Alder Hey Children's Hospital.
The speech covers how United Utilities plan to deliver sustainable services to meet climate and supply challenges under the Regulatory Framework.
Water supplies to 20,000 homes in Warrington were restored at around 12.15am this morning, after engineers completed investigations on a leaking water main.
Congleton is set to benefit from an environmental programme which will improve its sewage system.
Residents of Chester will soon be reaping the benefits of a new and improved sewer network thanks to United Utilities.
United Utilities' £350,000 scheme to tackle persistent sewer flooding problems to five homes in Mere Road, Crewe is 'progressing well'.
Residents of Ellesmere Port will soon be reaping the benefits of a new and improved water supply thanks to United Utilities.
Householders across Culcheth will soon be turning on to even better drinking water supplies thanks to United Utilities.
Householders across Liverpool will soon be turning on to even better drinking water supplies thanks to United Utilities.
Residents of Prescot are set to benefit from even better quality drinking water thanks to United Utilities.
Residents in Golborne can look forward to improved drinking water thanks to United Utilities.
A scheme set to improve Wirral's sewer network is now under way thanks to United Utilities.
Residents in the Old Swan area of Prescot Road, Liverpool can look forward to improved drinking water thanks to United Utilities.
Great Sutton's water supply will soon be better than ever thanks to United Utilities.
Late last year, Ofwat consulted on the methodologies they propose to use when setting price limits for water companies for the period 2010-2015.
A £500,000 scheme which will improve the sewer system serving Crawford Close, Liverpool is set to be unveiled by United Utilities in partnership with Liverpool Housing Trust.
Flooding of homes in Royton should soon be a thing of the past, thanks to work being done by United Utilities.
Flooding of homes in Droylsden should soon be a thing of the past, thanks to work being done by United Utilities.
Major improvements to Warrington North Wastewater Treatment Works at Gatewarth are now under way thanks to United Utilities and Warrington Borough Council.
