If you've recently moved house or your responsibility for water bills has changed, you need to tell us so that we can ensure your account details are up-to-date. Our on-line forms make this process as easy as possible - just click the link which best describes your situation.
Commercial customers can also use these forms.
- Moving house
Choose this form if you are moving house or business premises.
- New customer
Choose this form if you are taking on responsibility for paying water bills for an address and haven't been a United Utilities customer before.
- No longer responsible for water bills
Choose this form if someone else is taking over responsibility for payment of charges at your address, and you are not moving into a new property.
- Landlords / letting agents
Choose this form to inform us of changes of tenancy for your properties.
To use these forms you will need:
- your account number (you can find this on your last bill)
- your property details (new and old, if applicable)
- meter reading (if applicable)
If you want to find out more about the services connected to a property, go to our property searches pages.
Need help? Click on 'Ask us a question'