Claim forms for household consumers

In this section you will find claim forms related to your charges and tariffs.

Claim form for a reduction in your surface water charges

Before you download a claim form, please visit our surface water drainage section to understand if you are eligible and how to apply for a reduction in your charges.

Burst allowance claim form

If you are a metered household consumer and experience a leak on your water supply pipe, you may be able to make a claim against your sewerage charges. Please read our information concerning bursts on your water supply pipe before completing a claim form.