Many older properties, particularly terraced houses, are served by a common supply pipe. This pipe provides water to a number of houses from one single connection to the water main.
These supply pipes are usually made of lead or iron and are often too small for the water needs of modern kitchens and bathrooms. If you are on this type of system, you may notice that your water pressure is poor and is affected when your neighbours use their water.
Under our lead and common supply pipe replacement scheme if you fit a new separate pipe to the boundary of your property we will:
- provide a new connection to the water main; and
- lay a new length of supply pipe from our main to the boundary of your property, free of charge
This does not apply to commercial customers.
Go to our further information on, Replacing lead and common supply pipes to find out more.
Or download the Replacing lead and common supply pipes factsheet and application form.

For more information contact :
Water supply enquiries
Customer Services
T:0845 746 2200
United Utilities PO Box 453 Warrington WA55 1SE