Application forms

In this section you will find all our application forms related to your water, wastewater and electricity services. We have included application forms for both domestic and business customers.

Application forms for household customers

Application form to connect to our electricity network.

Replacing lead and common supply pipes
Details about our free lead and common supply pipe replacement service for household customers.

How to apply for a sewer connection
Information on how to apply to connect to our sewer network.

Claim form for a reduction in your surface water charges

This factsheet provides details about our surface water drainage service and how to claim a reduction in your sewerage charges.

Burst allowance claim form
Please note: it is important that you read our information on bursts on your water supply pipe before completing the claim form.

Application for an assessed charge
If we are unable to fit a water meter at your home, you can apply for an assessed charge based upon your property type, or whether you live alone.

Application forms for business customers

Non-return to sewer claim form
If more than 10% of the water supplied to your business is not returned to a public sewer you may be able to claim an allowance against the total volumetric charge.

Claim form for a reduction in your surface water charges
This factsheet provides details about our surface water drainage service and how to claim a reduction in your sewerage charges.

Application to review your charging value
It is important that you tell us if there has been a change to your charging value so that we can review your surface water and highway drainage charges.

Application to review your site area charging band
If a change has occured at your business which you feel has affected the charging band we have allocated to your property or site, you must provide us with all the details so that we can review your surface water and highway drainage charges.

Application to transfer to a different tariff
You can request to transfer to a different water, sewerage or trade effluent tariff by completing the application form.