United Utilities is the UK's largest listed water company. We own, operate and maintain utility assets, including water, wastewater, electricity and gas. We're a FTSE 100 company with a turnover of £2 billion and are the UK's market leader in utility outsourcing.
We see ourselves as stewards of the natural resources of water and energy, using our rich legacy of engineering and planning skills to build the essential backbone of thriving communities in the North West of England, in the UK and across the world. Some 20 million people worldwide benefit from our expertise in operating and managing water, wastewater, electricity and gas networks.
Through our determination, we turn complex processes into something as simple for our customers as turning on a tap, flushing a toilet or switching on the heating. We really are helping to plan for the future, decades ahead, developing new technology and processes. .
Wherever we are, we deploy our vision, energy, engineering and operational experience to help new and existing communities to grow - providing them with the essential services they need.
Not only do we provide water to seven million people across the North West of England, we also share our knowledge and expertise, helping other organisations to develop practical and sustainable solutions which make their operations more efficient. Our clients include Northern Gas Networks, Southern Water, Welsh Water, Scottish Water and Electricity North West - and that's just in the UK.
Corporate responsibility report
Our aim is to provide best value utility services to our customers in a way that is sustainable, environmentally responsible and reflects our wider social impact
Where we are heading
This Strategic Direction Statement sets out our plans for our water and wastewater business in North West England over the 25 years from 2010.
